Regardless of the fact that the hosting service provided by the different companies is de facto identical, every provider has got a customized platform with its own tweaks and ways to complete particular things. This is the reason why, an information-crammed knowledge base would be pretty helpful both for persons with no prior experience and for technically skilled users who will eventually find out how given operations are completed, but will waste time meanwhile. The objective of such a knowledge base is to make the hosting service quick and simple to use, sparing users a lot of time and efforts. The end result is more contented clients, since they can effortlessly find the information they’re searching for, and significantly less work for the support team representatives, because typically the vast majority of the questions and issues that clients have are already outlined in the knowledge base. Provided that the articles themselves are properly written and cover more topics, you will be able to find out more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Hosting

All hosting plans that we are offering include an exhaustive knowledge base where you can find all you should know with regard to your hosting account. Regardless of whether you intend to set up a brand new MySQL database, to forward a domain name by means of an .htaccess config file or to create an email account on your personal computer or phone, you can simply read our step-by-step help articles and all the information that you require will be there. When you visit a certain section of the Hepsia Control Panel, you can see articles that pertain to the functions that can be accessed through it. If you wish to see the entire archive of articles and get informed about all the features that Hepsia offers, or simply to read general information about the web hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our best to encompass any complication that you may possibly confront, but in case you don’t find the info that you’re searching for, you can always contact us, as our techs are on duty 24 hours a day.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared a comprehensive online knowledge base for all our present and potential customers, so if you order a semi-dedicated server account through our company, you’ll be able to find any info that you are searching for at any time. We’ve got a huge number of educative help articles, which will help you understand better what’s happening in your account – "What’s PHP?" and "What are file permissions?" are merely two examples. Our in-depth manuals will help you accomplish anything you wish – extract an archive file, import a MySQL database, forward a domain name, and so on. In addition, we’ve also got troubleshooting instructions, which will allow you to discover what spurs a given problem and the potential solutions for it. If you are not able to send email messages or your domain name opens an HTTP 500 error message, for example, you can check our knowledge base and fix the issue without delay. You can access the articles through each section of the Control Panel, as well as through the all-encompassing Help section.